Privacy Policy

Introduction

Welcome to https://mission-aromatic-tortilla-chips.chicagotortillachips.com! We are committed to maintaining a transparent and secure online environment for our valued customers. This Privacy Policy details how we handle your personal information, ensuring that your privacy is respected at all times. By using our website, applications, or services, you agree to the practices described herein.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

Our official website located at https://mission-aromatic-tortilla-chips.chicagotortillachips.com.
Any mobile applications or services offered by Mission Aromatic Tortilla Chips.
Interactions via email, phone, or text message from our team.
Data collection through online forms, surveys, and user accounts.

Please note that this policy does not extend to third-party platforms, such as social media sites or external applications linked to our website, which have their own privacy policies governing data handling.

Processing Activities

When you engage with us in any of the above-mentioned ways, we may process the following types of data:

Account Information: Details related to your user account creation and management, including usernames, passwords, and security questions.
Payment Information: Transaction details when you make purchases from our online store, such as credit card numbers, billing addresses, and payment history.
Financial Information: Data associated with your financial accounts, if you choose to link them for seamless transactions.
Purchase Information: Records of products or services bought, including quantities, purchase dates, and prices.
Mobile Device Identifiers: Unique device IDs, IP addresses, and mobile carrier information collected from your smartphone or tablet when using our mobile applications.
Location Data: Geographic coordinates shared when you access our location-based services or allow permission for location tracking.
Feedback and Reviews: Comments, suggestions, and product reviews submitted by users.
Social Media Information: Personal details and interactions obtained from social media platforms if you choose to connect your accounts for enhanced features.
Product Information: Preferences, customization options, and ratings provided when interacting with our products or services.

Data Collection Methods

We gather personal data through various means:

User Input: When you voluntarily provide information by creating an account, filling out forms, or participating in surveys.
Automated Technologies: Cookies, web beacons, and similar technologies used to track user behavior and preferences, as explained in our Cookie Policy.
Third-Party Providers: We may receive data from third parties who assist us in providing services, such as payment processors, analytics providers, or marketing platforms. These partners are bound by strict privacy agreements.

Cookies

We employ cookies to enhance your experience on our website and improve our services:

Strictly Necessary Cookies: Essential for navigating the website, ensuring basic functionalities, and remembering user preferences.
Preference Cookies: Customizing content and settings based on your choices.
Analytics Cookies: Tracking user interactions to analyze trends and optimize performance.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are set on their devices.

Retention and Deletion

We retain personal data for the duration required by law or for legitimate business purposes. Our retention periods vary depending on the type of data:

Account Information: Retained while your account is active and for a reasonable period after account termination to comply with legal obligations.
Payment Information: Securely stored for as long as necessary to complete transactions and resolve any disputes.
Purchase History: Kept for billing, accounting, and tax purposes, in accordance with applicable laws.
Other Data Types: Retained for a period that balances the need for business purposes against individual privacy rights, unless a longer retention period is required by law.

Once data is no longer needed, we take reasonable steps to securely delete or anonymize it from our systems.

Security Measures

We prioritize the security of your personal information and implement various measures to protect it:

Encryption: Data is encrypted both at rest and in transit using industry-standard encryption protocols.
Access Control: Strict access controls are in place, ensuring that only authorized personnel can access sensitive data.
Regular Audits: We conduct periodic security audits and vulnerability assessments to identify and mitigate potential risks.
Training: Our employees undergo regular training to ensure they understand and adhere to data protection practices.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services do not intentionally collect or solicit personal information from children, and we do not knowingly share such data with third parties. If you believe we have collected information from a child without proper consent, please contact us immediately.

Your Rights

Depending on your location, you may be entitled to certain rights regarding your personal data:

Access: Request access to the personal data we hold about you and its disclosure.
Rectification: Correct any inaccurate or incomplete personal data we possess.
Erasure (Right to be Forgotten): Ask for the deletion of your data in specific circumstances, such as when processing is no longer necessary.
Restriction: Limit our use of your data under certain conditions.
Portability: Receive your personal data in a structured, commonly used format and transfer it to another controller.
Object: Object to the processing of your data for legitimate interests or direct marketing purposes.
Non-Discrimination: Be free from unfair treatment due to exercising your data protection rights.

To exercise these rights or for data-related inquiries, please contact our Data Privacy Team at your earliest convenience. We will respond to your requests promptly and in accordance with applicable laws.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Material changes will be prominently displayed on our website, and we encourage users to review these updates regularly. Your continued use of our services after such changes constitute your acceptance of the revised policy.

Contact Information

For any questions, comments, or requests related to privacy:

Email: [email protected]
Address: Mission Aromatic Tortilla Chips Privacy Team, [Street Address], [City, State, Zip Code]